Legal

Privacy Policy

Effective date: April 26, 2026

Field-Ready operates a web-based training platform for building automation and HVAC controls professionals. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using Field-Ready, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

When you create an account or use Field-Ready, we may collect your name, email address, and any other information you choose to provide. Account authentication is handled by Memberful, our membership platform. We do not store passwords directly.

Information Collected Automatically

When you use Field-Ready, we may automatically collect certain technical data including your IP address and approximate location (country/region), browser type and version, device type and operating system, pages visited and features used within the platform, and session duration and timestamps. This data is used for security monitoring, product improvement, and diagnosing issues. It is not sold or shared with advertisers.

2. How We Use Your Information

  • ·Create and manage your account
  • ·Provide access to lessons, exercises, and platform features
  • ·Send transactional communications (account notifications, membership updates)
  • ·Respond to support requests
  • ·Monitor and improve platform security and performance
  • ·Meet legal and compliance obligations

We do not use your data for advertising, and we do not sell your information to third parties.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with service providers who help us operate the platform (such as cloud infrastructure and email delivery), under confidentiality obligations; professional advisors where legally required; and law enforcement or regulatory authorities when required by law or to protect our rights and users. Any third-party service providers are contractually required to protect your data and use it only for the purposes we specify.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or compliance reasons. Technical logs and usage data are retained for up to 12 months.

5. Security

We take reasonable technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure. If you believe your account has been compromised, please contact us immediately.

6. Your Rights and Choices

Depending on where you are located, you may have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your account and associated data, object to or restrict certain types of processing, and request a portable copy of your data. To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

7. Cookies and Local Storage

Field-Ready sets one cookie: a session token required to keep you logged in after authenticating through Memberful. This is a strictly necessary cookie — without it the service cannot function. It contains no personal information beyond an encrypted session identifier and is deleted when you sign out or your session expires. We do not set advertising cookies or third-party tracking cookies. Our analytics provider (Vercel) does not use cookies; it derives anonymized visit counts server-side without storing anything on your device. We also use browser localStorage to save functional preferences such as your display theme and lesson progress. This data stays on your device, is never transmitted to our servers, and is used solely to make the platform work correctly. You can clear it at any time through your browser settings.

8. International Data Transfers

Field-Ready is operated from the United States. If you access the platform from outside the US, your data may be transferred to and processed in the United States. We take steps to ensure that any such transfers are protected in accordance with applicable law.

9. Children's Privacy

Field-Ready is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by displaying a notice in the platform at least 14 days before the changes take effect. The updated policy will be available at our website with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out: